Nationally recognized communication authority Jeannie Davis will help you enhance your email etiquette skills and boost your productivity during text-based interactions with your customers. She’ll share 13 tips to help you manage email more successfully and 10 insights to stimulate positive chat messaging experiences.
What You'll Learn
- How should you format professional emails?
- What is the proper use of a variety of important email fields?
- How can you find increase the value of email communication?
- What ten practices will enhance your text-based conversations?
- How can you improve live chat productivity, speed, and professionalism?
- How do active listening skills impact your chat messaging experience?