Nonprofit leadership expert Mary Gladstone-Highland will provide a toolset you can apply immediately to manage conflict in your organization. You will learn how to transform disagreement into collaboration.
Topics Covered in this Webinar
- How do stakeholder conflicts affect organizations?
- Why do conflict resolution skills increase social impact?
- What drives stakeholder conflict?
- What tools are necessary to resolve disputes?
- How can you identify the root causes of conflict?
- How can you turn conflict resolution into an opportunity?
- What process should you follow when addressing conflict?
Training Overview
Respond to conflict at your organization effectively. Learn how to resolve disputes and increase collaboration.
Conflicts are costly and lead to decreased social impact when not appropriately addressed. You need to respond and relate to conflict within your organization effectively to foster collaboration.
When you understand what drives conflict, you can resolve it in a way that enables organizational health and growth. Healthy conflict resolution skills impress stakeholders while setting your organization up for success.
- How do stakeholder conflicts affect organizations?
- Why do conflict resolution skills increase social impact?
- What drives stakeholder conflict?
- What tools are necessary to resolve disputes?
- How can you identify the root causes of conflict?
- How can you turn conflict resolution into an opportunity?
- What process should you follow when addressing conflict?
Who Should Attend?
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Expert Presenter
Mary Gladstone-Highland
- Certified Nonprofit Professional
- Fourteen years of experience leading organizations
- Graduate of the Maxwell School of Citizenship & Public Affairs at Syracuse University
- Master of Public Administration
- Certificate in Advanced Study in Conflict and Collaboration
- Certified Fund Raising Executive
- Has raised over $3.4 million for numerous organizations over the past five years
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