Nonprofit audience engagement expert Emily Taylor will help you pull apart the complexities of engagement during a post-pandemic transition. You will learn how to make a concrete plan to connect with your audiences in 2021 and beyond.
What You'll Learn
- How should you define engagements with your audience?
- Why is segmentation in your audience important?
- How can you guide your distributed audience to support your mission?
- Why is listening to your audience segments important?
- What tools will help you engage in-person and virtual audiences?
- How can you improve audience engagement in 2021?
Training Overview
Engage your audience wherever they want to participate. Learn new tactics that work online and in-person.
In-person programming is slowly coming back, but many people still prefer to connect through virtual events. You need to bring back your audience members who have fallen quiet during the pandemic while simultaneously catering to the new connections you have made without physical location limits.
With the right amount of thoughtful planning, you can make this dual path of engagement manageable and meaningful.
- How should you define engagements with your audience?
- Why is segmentation in your audience important?
- How can you guide your distributed audience to support your mission?
- Why is listening to your audience segments important?
- What tools will help you engage in-person and virtual audiences?
- How can you improve audience engagement in 2021?
Who Should Attend?
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Expert Presenter


Emily Taylor
- Principal of teenyBIG
- Helps nonprofits find better ways to engage the people who matter to them
- Designs and facilitates workshops to help teams understand and expand the user experience and offers coaching packages to guide that process
- Worked in nonprofit management and industrial design
- Serves on the board of the Association of Consultants to Nonprofits
- Active community organizer in her Chicago neighborhood
- Bachelor’s degree in industrial design from the University of Illinois at Urbana-Champaign
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